Evolution PBXAdministrator GuideVersion2.0Updated5/16/2008
Page 10 of 57 11. In the Installation Complete window, click Reboot PBX to complete the installation process. 12. After Evolution is running again,
Page 11 of 57 ConfiguringEvolutionPBX(v3.0)Evolution PBX provides numerous configuration options displayed in four tabs: Call Resources tab, Cal
Page 12 of 57 ResourcesTabThe Resources tab allows you to configure phone extensions, extension groups, voicemail, phone lines, conference rooms, a
Page 13 of 57 ConfiguringCisco7960and7940VoIPTelephonesNote: Cisco 7960 and 7940 VoIP telephones must run the SIP protocol to work with Evolut
Page 14 of 57 To Configure a Basic Extension for Cisco 7960 or 7940 Telephones in Evolution PBX 1. Login to Evolution PBX, click the Resources tab t
Page 15 of 57 IP Address Reserved for future use Heartbeat Advanced. The duration for keep-alive messages between Evolution PBX and the telephone (
Page 16 of 57 5. Set Server Type to Trivial FTP then press Ok to exit. 6. Set Server Address to the IP Address of your Evolution PBX server then pr
Page 17 of 57 To Configure a Basic Extension for a Generic Device (CounterPath X-Lite and EyeBeam) in Evolution PBX 1. Login to Evolution PBX, click
Page 18 of 57 ConfiguringXLite(v3.0)orEyeBeamSoftphonesTo Configure CounterPath X-Lite (v3.0) or EyeBeam Softphones 1. Open X-Lite, click Men
Page 19 of 57 To Configure Linksys SPA Telephones 1. On the SPA telephone, press the Page Settings button then scroll down and select Network catego
Page 2 of 57 Overview This guide is an overview of installing and configuring Evolution PBX 3.0 as a basic PBX using standard trunks (analog, T-1, or
Page 20 of 57 ConfiguringaGenericDevice(LinksysPAP2TNA)The Linksys PAP2T-NA is a SIP analog terminal adapter. It has one RJ45 Ethernet interfa
Page 21 of 57 GenericTelephoneSettingsSetting Description Caller ID Name Text Evolution PBX will send as caller ID name for all calls that this
Page 22 of 57 ExtensionGroupsAn extension group is a collection of extensions that will follow a specified ring strategy when a call is directed at
Page 23 of 57 ExtensionGroupStrategySetting Description Ring All (One) All calls to this extension group will ring all extensions in this extens
Page 24 of 57 VoicemailEvolution PBX includes a voicemail application. When you configure an extension for a telephone or other device a matching vo
Page 25 of 57 VoicemailGlobalSettingsVoicemail global settings are parameters that apply to ALL voicemail boxes that are configured on Evolution P
Page 26 of 57 VoicemailMenuAvailable options while listening to a voicemail message: Options Option Name Description 1. Skip Message Envelope
Page 27 of 57 ChangeFolderMenuAvailable options for folders: Options Option Name Description 0. New Messages This folder contains all of your
Page 28 of 57 VoicemailtoEmailYou can configure your Evolution PBX to configure your voicemail account to automatically send an Email with your vo
Page 29 of 57 PhoneLinesEach device or account that is configured under the Phone Lines tab is considered a provider, that is, a telephone trunk se
Page 3 of 57 ContentsInstalling Evolution PBX (v3.0) ... 5Using the
Page 30 of 57 • In the Proxy Address field, select the domain name or IP Address of your provider’s server. • In the DTMF Mode field, Select Dual T
Page 31 of 57 12. In the Location field, select the actual location or device that you would like to send incoming calls from each number of the VoIP
Page 32 of 57 DigiumTDM400PThe Digium TDM400P is an internal PCI card that offers from one to four analog ports. Using the FXO daughter modules the
Page 33 of 57 To Make the Dial Patterns Visible Under Advanced Options a) Complete the configuration of this VoIP account, click Save, and make the
Page 34 of 57 PIKAInlineMMThe PIKA InlineMM includes four analog ports with echo cancelation. To Configure the PIKA InlineMM 1. Follow the steps
Page 35 of 57 SangomaA400DThe Sangoma A400D card is modular and can accept up to 24 analog ports. To Configure the Sangoma A400D 1. Follow the s
Page 36 of 57 DigiumTE110PThe Digium TE110P is an internal PCI card that offers one T-1 digital interface. It is compatible with standard service p
Page 37 of 57 To Make the Dial Patterns Visible Under Advanced Options a) Complete the configuration of this TE110P, click Save, and make the change
Page 38 of 57 DigiumTE120P,TE210P,TE220P,TE410PandTE420PThe Digium TE120P, TE210P, TE220P, TE410P, or TE420P are internal PCI cards that offe
Page 39 of 57 To Configure the *10 Feature Code to Access the Conference Room *10 sends incoming calls directly to the conference system. 1. Login t
Page 4 of 57 Using the Evolution PBX Web Interface ... 39Dial into the System ...
Page 40 of 57 3. Record your announcement and press # when complete. 4. Press 1 to replay the recording. Press 2 to rerecord. Press 3 to record ano
Page 41 of 57 iViewiView is an optional, easy-to-use Operator Console for managing phone calls in your PBX directly from your desktop via Intuitive
Page 42 of 57 CallRoutingTabThe Call Routing tab allows you to configure auto attendants, speed dial numbers, custom routing rules, outbound dial
Page 43 of 57 To Configure a New Auto Attendant 1. Plan how you would like your auto attendant to function and the announcements that will be requir
Page 44 of 57 • In the Send Calls To field, under the appropriate key press column, select the type of destination that you would like to send the c
Page 45 of 57 Rules, Voicemail Box, or Voicemail Group that the call should be sent to. Duration The length of time in seconds that the call should
Page 46 of 57 OutboundNumberTranslationOutbound routes that explicitly refer to a trunk group will supply their dial strings for manipulation unde
Page 47 of 57 Cisco Dial String “1...” Timeout=”0” | “...” Timeout=”0” | “*” Timeout=”5” 1... Timeout=”0” Long distance
Page 48 of 57 pound (#) to connect to that extension’s call. *20 Pause - allows an extension in an extension group to temporarily remove itself from
Page 49 of 57 AdministrationTabThe Administration tab allows you to configure backups, global settings, licensing, storage settings, system setting
Page 5 of 57 InstallingEvolutionPBX(v3.0) Evolution PBX is typically shipped pre-installed on servers that are purchased from Intuitive Voice Tec
Page 50 of 57 Setting Description Hold Music ID Sets the internal music source for the whole system (referred to by the MOH description name, see C
Page 51 of 57 Remote Backup You may Email or FTP a daily backup to a remote location. You may specify as many Email Addresses or ftp servers as you
Page 52 of 57 DHCPServerSetting Description DHCP Server Enables or disables the DHCP server feature built into Evolution PBX. The built in DHCP S
Page 53 of 57 If the server reboots without human interaction the server may not complete the boot up process preventing the PBX from functioning. Di
Page 54 of 57 ReportingTabThe Reporting tab allows you to view historical reports and create new reports. HistoricalReportingAvailableReport
Page 55 of 57 Modify Available options include: • Play Recording – Click to listen to a recording. • Delete Report – Click to delete a selected re
Page 56 of 57 Networking,QualityofService,andFirewallsThis section describes important information for Evolution PBX regarding networking, Qual
Page 57 of 57 ImportantTermsandAcronymsTerm Definition Auto Attendant Automatic menu system that answers incoming calls and allows the caller t
Page 6 of 57 After the first reboot a boot loader screen appears, the installation process continues until the successful installation screen appears
Page 7 of 57 ResettingtheRootPassword(Optional)Note: Evolution PBX is designed to be fully configured and maintained using the Web-based Graphic
Page 8 of 57 ConfiguringYourPBXThe first time that you attempt to log in to Evolution PBX from a Web browser, the Installation Wizard guides you t
Page 9 of 57 5. Select Yes if a NAT router is being used on your network or No if it is not. 6. Enter a new administrator password that will be us
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